Cloud Telephony - South Korea - Service disruption impacting inbound calls

Incident Report for LoopUp

Resolved

The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected.

We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact servicedesk@loopup.com.
Posted Mar 24, 2026 - 09:53 UTC

Investigating

We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service.

Further updates will be shared as more information becomes available. If you are experiencing issues, please contact servicedesk@loopup.com.
Posted Mar 23, 2026 - 11:31 UTC
This incident affected: Cloud Telephony (Asia-Pacific).
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