Update - It appears that an upstream carrier has been directly impacted by the enhanced anti-harassment and anti-fraud measures implemented by the Chinese Ministry of Industry and Information Technology (MIIT).
We are continuing to escalate the issue with our partner; however, we do not yet have an estimated time for full service restoration. We appreciate your patience and will share further updates as soon as we have more information.
Apr 16, 2025 - 09:43 UTC
We are continuing to escalate the issue with our partner; however, we do not yet have an estimated time for full service restoration. We appreciate your patience and will share further updates as soon as we have more information.
Apr 16, 2025 - 09:43 UTC
Update - The issues affecting call services in China are ongoing. We’ve been informed that the disruptions are related to anti-harassment and anti-fraud measures implemented by the Chinese Ministry of Industry and Information Technology (MIIT).
Our carrier is actively working with local carriers to restore service as quickly as possible. We’ll continue to provide updates as more information becomes available. Thank you for your continued patience.
Apr 15, 2025 - 16:19 UTC
Our carrier is actively working with local carriers to restore service as quickly as possible. We’ll continue to provide updates as more information becomes available. Thank you for your continued patience.
Apr 15, 2025 - 16:19 UTC
Identified - We are aware of an issue affecting some of our services in China, where users may experience disruptions when making or receiving calls. The issue has been identified as a downstream network problem, and our carrier is currently working to resolve it.
If you are experiencing any issues, please contact us at servicedesk@loopup.com. We’re sorry for the disruption and appreciate your patience as we work to restore normal service.
Apr 14, 2025 - 09:26 UTC
If you are experiencing any issues, please contact us at servicedesk@loopup.com. We’re sorry for the disruption and appreciate your patience as we work to restore normal service.
Apr 14, 2025 - 09:26 UTC
About This Site
This page provides live data for the performance of LoopUp cloud telephony, remote meetings and operator assisted events. If there are any service interruptions, we'll provide status updates here.
Cloud Telephony
Operational
Admin Portal
Operational
North America
Operational
Latin America
Operational
Europe, the Middle East and Africa
Operational
South Africa
Operational
Asia-Pacific
Operational
Oceania
Operational
Remote Meetings
Operational
Audio Conferencing
Operational
Screen Sharing
Operational
Video Sharing
Operational
Apps
Operational
Operator Assisted Events
Operational
Audio Platform
Operational
Event Viewer
Operational
Webcasting
Operational
Slide Share
Operational
Apps
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.