All Systems Operational

About This Site

This page displays performance data for the LoopUp Cloud Telephony network and its associated applications. Any service interruptions or planned maintenance updates will be posted here.

Uptime over the past 90 days. View historical uptime.
Cloud Telephony Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Europe, the Middle East and Africa Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Oceania Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026

No incidents reported today.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Planned Maintenance: SIP Trunking Platform - EMEA
Completed - The scheduled maintenance has been completed.
Feb 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 20:00 UTC
Scheduled - We will be performing maintenance on our SIP trunking platform on Monday, 16 February, between 20:00–00:00 UTC, to further enhance stability and resiliency across EMEA.

Measures have been implemented to minimize any potential service impact, and calls are not expected to be affected.

If you have any questions or concerns regarding this maintenance activity, please contact our Support Team at servicedesk@loopup.com.
Feb 12, 14:52 UTC
Feb 16, 2026
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Scheduled Maintenance - SIP Trunking - Asia-Pacific
Completed - The scheduled maintenance has been completed.
Feb 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 UTC
Scheduled - We will be performing scheduled maintenance on our SIP trunking platform in Australia on Friday, 13 February, from 10:00–11:00 UTC.

This work has already been communicated to affected customers and includes enhancements to improve service reliability and performance.

Existing calls will not be affected. During the maintenance window, there may be a brief delay when establishing new sessions while DNS updates propagate. The maintenance has been carefully planned to minimise impact.

We will provide an update once the maintenance is complete. If you experience any issues during or after this period, please contact our support team at servicedesk@loopup.com.
Jan 29, 12:24 UTC
Feb 12, 2026
Enhanced Resiliency in Asia-Pacific & Oceania
Completed - The scheduled maintenance has been completed.
Feb 12, 15:11 UTC
Scheduled - We’re pleased to confirm that we have extended our infrastructure in the Asia-Pacific and Oceania regions to enhance service resiliency and failover capability. This upgrade is already live for Operator Connect customers.

Direct Routing:
To benefit from the enhanced resiliency, Direct Routing customers must update their Microsoft Teams tenant configuration. Our PMO team is contacting customers with presence in the affected regions and will provide the required details.

If you would like further information, please contact servicedesk@loopup.com.
Feb 12, 15:11 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

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