This page displays performance data for the LoopUp Cloud Telephony network and its associated applications. Any service interruptions or planned maintenance updates will be posted here.
Cloud Telephony
Operational
90 days ago
100.0
% uptime
Today
Admin Portal
Operational
90 days ago
100.0
% uptime
Today
North America
Operational
90 days ago
100.0
% uptime
Today
Latin America
Operational
90 days ago
100.0
% uptime
Today
Europe, the Middle East and Africa
Operational
90 days ago
100.0
% uptime
Today
South Africa
Operational
90 days ago
100.0
% uptime
Today
Asia-Pacific
Operational
90 days ago
100.0
% uptime
Today
Oceania
Operational
90 days ago
100.0
% uptime
Today
India
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected.
We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact servicedesk@loopup.com.
Mar 24, 09:53 UTC
Investigating -
We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service.
Further updates will be shared as more information becomes available. If you are experiencing issues, please contact servicedesk@loopup.com.
Mar 23, 11:31 UTC
Resolved -
The issue affecting inbound calls in Hong Kong and Israel has now been fully resolved.
Testing and monitoring confirm that services are operating normally, with calls connecting as expected.
We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact servicedesk@loopup.com.
Mar 20, 12:29 UTC
Identified -
The carrier has identified the issue and applied a fix. This now needs to be implemented more widely across their network.
Initial testing has been successful, and calls are completing as expected. Please stand by while the fix is rolled out more broadly.
We will provide further updates as more information becomes available.
Mar 20, 09:44 UTC
Investigating -
We are currently experiencing issues in South Korea and Israel, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service.
We will provide further updates as more information becomes available. If you are experiencing issues, please contact servicedesk@loopup.com.
Mar 20, 09:25 UTC