Remote Meetings - Audio Conferencing - Unexpected call-drops impacting some attendees who dialled-in
Incident Report for LoopUp
Resolved
An investigation has found that, between 9th-11th August 2022, attendees who dialled into their LoopUp Remote Meetings and landed on specific servers may have experienced unexpected call-drops at a 1-hour duration.

Remote Meetings attendees who dialled out, Event by LoopUp participants and Cloud Telephony Customers were not impacted by this issue.

The LoopUp Network Operations Team restored service on Thursday 11th August 2022 at 17:48 BST.

If you require any further information or would like to report any new issues, our Support Team are available 24/7 at support@loopup.com.
Posted Aug 09, 2022 - 00:30 UTC
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