All Systems Operational
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This page displays performance data for the LoopUp Cloud Telephony network and its associated applications. Any service interruptions or planned maintenance updates will be posted here.
Cloud Telephony
Operational
Admin Portal
Operational
North America
Operational
Latin America
Operational
Europe, the Middle East and Africa
Operational
South Africa
Operational
Asia-Pacific
Operational
Oceania
Operational
India
Operational
Operational
Degraded Performance
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Maintenance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
MC1213773 - Microsoft Teams Supported Certificate Authorities (Direct Routing & Operator Connect) Feb 28, 2026 23:00 - Mar 1, 2026 00:00 UTC
Update -
Following our previous notification regarding Microsoft’s upcoming TLS connectivity and Certificate Authority (CA) changes, LoopUp will be carrying out the following maintenance.
This work applies only to LoopUp hosted SBC infrastructure. The changes are non-intrusive and no service downtime is expected.
Maintenance schedule (UTC):
South Africa: 15/01/2026, 03:00
North America 2: 20/01/2026, 05:00
India: 20/01/2026, 20:30
Latin America: 21/01/2026, 05:00
North America 1: 22/01/2026, 10:00
Europe, the Middle East and Africa 2: 23/01/2026, 03:00
Asia-Pacific 1: 26/01/2026, 17:00
Europe, the Middle East and Africa 1: 27/01/2026, 03:00
Asia-Pacific 2: 27/01/2026, 17:00
Oceania 1: 28/01/2026, 15:00
Oceania 2: 29/01/2026, 15:00
Jan 14, 2026 - 15:35 UTC
This work applies only to LoopUp hosted SBC infrastructure. The changes are non-intrusive and no service downtime is expected.
Maintenance schedule (UTC):
South Africa: 15/01/2026, 03:00
North America 2: 20/01/2026, 05:00
India: 20/01/2026, 20:30
Latin America: 21/01/2026, 05:00
North America 1: 22/01/2026, 10:00
Europe, the Middle East and Africa 2: 23/01/2026, 03:00
Asia-Pacific 1: 26/01/2026, 17:00
Europe, the Middle East and Africa 1: 27/01/2026, 03:00
Asia-Pacific 2: 27/01/2026, 17:00
Oceania 1: 28/01/2026, 15:00
Oceania 2: 29/01/2026, 15:00
Jan 14, 2026 - 15:35 UTC
Scheduled -
Microsoft has announced upcoming changes to TLS connectivity and supported Certificate Authorities (CAs).
These changes affect customers using Direct Routing and Operator Connect.
LoopUp will be carrying out maintenance to update its SBCs in line with Microsoft’s new requirements. All updates will be completed ahead of the March 2026 deadline.
For customers with local SBCs managed by LoopUp, the required changes are being applied as part of routine maintenance. This work is non-intrusive and will not result in any service downtime.
Further details, including maintenance timelines, will be shared on this status page as they become available.
For more information, please refer to Microsoft's documentation:
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-whats-new#update-on-upcoming-certificate-changes-updated-december-12-2025
Jan 07, 2026 - 10:28 UTC
These changes affect customers using Direct Routing and Operator Connect.
LoopUp will be carrying out maintenance to update its SBCs in line with Microsoft’s new requirements. All updates will be completed ahead of the March 2026 deadline.
For customers with local SBCs managed by LoopUp, the required changes are being applied as part of routine maintenance. This work is non-intrusive and will not result in any service downtime.
Further details, including maintenance timelines, will be shared on this status page as they become available.
For more information, please refer to Microsoft's documentation:
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-whats-new#update-on-upcoming-certificate-changes-updated-december-12-2025
Jan 07, 2026 - 10:28 UTC