All Systems Operational

About This Site

This page provides live data for the performance of LoopUp cloud telephony, remote meetings and operator assisted events. If there are any service interruptions, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Cloud Telephony Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
99.99 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Europe, the Middle East and Africa Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Oceania Operational
90 days ago
100.0 % uptime
Today
Remote Meetings Operational
90 days ago
100.0 % uptime
Today
Audio Conferencing Operational
90 days ago
100.0 % uptime
Today
Screen Sharing Operational
90 days ago
100.0 % uptime
Today
Video Sharing Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Operator Assisted Events Operational
90 days ago
99.98 % uptime
Today
Audio Platform Operational
90 days ago
100.0 % uptime
Today
Event Viewer Operational
90 days ago
100.0 % uptime
Today
Webcasting Operational
90 days ago
100.0 % uptime
Today
Slide Share Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Calls to French Mobile Numbers
Resolved - Further monitoring concludes that the incident is fully resolved and normal service has been restored. If you experience any further disruption, please contact servicedesk@loopup.com. Thank you for your patience and cooperation.
Mar 31, 07:38 UTC
Monitoring - The carrier has made corrective changes and we haven't observed any further failures. However, we acknowledge that French working hours have now concluded. If you encounter any new issues or require immediate assistance, please let us know by emailing support@loopup.com.
Mar 27, 17:58 UTC
Identified - We've identified an issue causing domestic call failures to certain French mobile numbers. The problem has been traced to our downstream carrier, and we're actively working with them to resolve it.

We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. For immediate assistance, our Support Team is available 24/7 at support@loopup.com.
Mar 27, 16:40 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Outbound Calls from Luware Nimbus Services
Resolved - We're closing this particular incident while Luware continues it's investigation.

If you would like to stay informed, please visit and follow https://status.luware.cloud/incident/1341765 for more updates.
Mar 28, 11:13 UTC
Update - The issue has been identified and isolated to the Luware Nimbus software. Luware’s engineers are actively working on a hotfix and will provide further updates soon. If you have any questions, please contact us at servicedesk@loopup.com.
Mar 28, 10:11 UTC
Identified - We have identified an issue affecting outbound calls from Luware Nimbus services, where calls may fail intermittently. This has been escalated to Luware and Microsoft, who are actively investigating.

In the meantime, affected users can still place outbound calls directly from the Microsoft Teams client. Please use this workaround while we work with Luware and Microsoft to resolve the issue.
Mar 26, 19:42 UTC
Mar 27, 2025
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Cloud Telephony - EMEA
Completed - The scheduled maintenance has been completed.
Mar 21, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:30 UTC
Scheduled - We will be performing maintenance on our core network today (Friday, 21st March), between 22:30-23:30 UTC to further enhance stability and resiliency in EMEA.

We have implemented measures to minimize any potential service impact. If you have any questions or concerns regarding this maintenance activity, please contact our Support Team at servicedesk@loopup.com.
Mar 21, 14:37 UTC
Mar 20, 2025
Cloud Telephony - EMEA
Completed - The scheduled maintenance has been completed.
Mar 20, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:30 UTC
Scheduled - We will be performing maintenance on our core network today (Thursday, 20th March), between 22:30-23:30 UTC to further enhance stability and resiliency in EMEA.

We have implemented measures to minimize any potential service impact. If you have any questions or concerns regarding this maintenance activity, please contact our Support Team at servicedesk@loopup.com.
Mar 20, 11:33 UTC
← Incident History Powered by Atlassian Statuspage